Testimonials
What Our Clients Say
Cost per acquisition, answer times, error rates, retention — the numbers our partners quote back to us, in their own words.
Featured client testimonials
“Arvato took over our final expense lead program after two vendors failed us. Within ninety days our cost per acquisition dropped 34% and — for the first time — every transfer arrived compliant and verified. They run it like it's their own money on the line.”
Steve Nelson
Aetna
“We needed appointment volume in new markets without building a call center. Arvato stood up a twenty-seat pod in three weeks. The show rate on their appointments beats our internal team's — and we've since moved all outbound to them.”
Dan Amos
Aflac
More client reviews
“Their QA discipline is the difference. Every call scored, every objection tracked, weekly calibration with our sales leadership. It feels less like a vendor and more like a department we somehow got without the overhead.”
Eric Andersen
AIG
“Arvato's inbound desk handles our entire policy-servicing line. Average answer time under twenty seconds, CSAT up eleven points since switchover, and our internal staff finally get to focus on renewals.”
Tim Stonehocker
Americo
“Enrollment season used to mean panic hiring. Now it means a phone call to Arvato. They flex from forty to ninety seats for our peak and wind back down without a single missed service level.”
Grant Kvalheim
ATHENE
“The leads are simply better. Verified interest, correct data, delivered in real time to our CRM. Our closers stopped complaining about lead quality for the first time in company history.”
Peter Colis
ETHOS
“We hand Arvato thousands of hours of recorded calls; they hand back clean, structured transcripts that our analysts actually use. Fast, accurate, and priced fairly.”
Jamie Ohl
Transamerica
“What sold us was the transparency. Live dashboards, honest weekly reviews, and leadership that picks up the phone. Arvato treats our campaign like a partnership, not a contract.”
John Blocher
Liberty Bankers
A selection of the operations we run
Clients: Aetna, Transamerica, Liberty Bankers, AIG, Mutual of Omaha, Aflac, Lincoln Financial Group, Americo, American National, Columbus Life Insurance Company, National Life Group, Foresters Financial, American Amicable, Nassau, North American Company, Atlantic Financial Group
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Every relationship above began with a thirty-minute consultation and a pilot pod. Start the same way — prove the math before you commit.