CSR – Voice

Job Requirements

• Clear enough accent
• Soft skills
• Selling skills
• Time management
• Respectful etiquette
• Adaptability
• Social skills
• Hardworking
• Self-motivated
• Experience in sales
• Determination

Job Description

CSR – Voice (Sales)

A voice seat on the production floor. You take and place calls on live US campaigns, qualify the customer, handle objections, and close or hand off cleanly. Training is paid and runs before your first live call.

• Take and place calls on assigned US campaigns throughout your shift.
• Qualify customers against the campaign script and disposition every call honestly.
• Handle objections and rebuttals without losing the customer's goodwill.
• Hit the published daily and weekly scorecard targets.